Multiple Choice Flashcards on 03 Chartered AI Business Professional - CAiBP /...

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Flashcard Practice Chartered AI Business Professional - CAiBP Multiple Choice

A retail AI personalization pilot increases click-through rates but also recommends unsuitable products to vulnerable customers. What is the best leadership decision?

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Ask marketing to exclude the vulnerable customers from reports so business metrics remain comparable. Scale the pilot because click-through is a direct signal of customer interest. Pause expansion, analyze harm patterns, revise controls, and decide continuation. Keep the pilot running and add a disclaimer that recommendations may not fit every customer.

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